Club99 Bilete Terms & Conditions — Complete English Version

Welcome to club99 bilete. These terms and conditions ("Terms") form a legal agreement between club99 bilete ("Platform", "we", "us") and you ("user", "member"). By accessing the platform through the club99 bilete website, mobile app, or any other channel, you automatically agree to these Terms.

These terms and conditions of club99 bilete's Privacy Policy and Responsible Gaming Policyapplies in conjunction with. In the event of any conflict, these Terms & Conditions shall take precedence.

Club99 bilete reserves the right to update these Terms & Conditions at any time. Any changes will be announced on the platform along with the date of the latest revision. Continued use of the platform after any update constitutes acceptance of the revised terms.

To open an account with club99 bilete, you must meet a few key requirements. Each individual may register only one account. Multiple accounts are strictly prohibited and may result in the closure of all associated accounts and forfeiture of all balances.

The following information is required at registration:

• Your full legal name (as it appears on your National ID)
• Active mobile number and email address
• Date of birth (for age verification)
• Current address
• Preferred payment method

All information provided at registration must be accurate and truthful. Providing false details gives club99 bilete the right to suspend the account and withhold the balance at any time. If any information changes (such as your mobile number or address), you must notify the support team immediately.

Club99 bilete reserves the right to reject any application without providing a reason. Account approval is entirely at the discretion of club99 bilete.

Club99 bilete strictly prohibits minors from gambling. No one under the age of 18 may create or use an account on club99 bilete. This is not just a policy — it is our ethical responsibility.

Documents required for KYC verification:

Club99 bilete may request KYC verification before a withdrawal or when transactions exceed a certain amount. Withdrawals may be held until verification is complete. This is done solely to protect the member.

Club99 bilete supports Bangladesh's most popular mobile banking services. Deposits via bKash, Nagad, and Rocket are processed within minutes. Every transaction is secured through encrypted processing.

Deposit Rules:

• Minimum deposit: ৳500
• Maximum single deposit: ৳1,00,000
• Only payment accounts registered in your own name are accepted
• Third-party deposits are not accepted
• Deposits are typically credited to your account within 1–15 minutes

Withdrawal Rules:

• Minimum withdrawal: ৳1,000
• Maximum daily withdrawal: ৳2,00,000
• Withdrawals are typically processed within 24 hours
• Withdrawals may be held until KYC verification is complete
• Withdrawals must be made via the same payment method used for the deposit

Club99 bilete does not charge any deposit or withdrawal fees. However, your mobile banking provider may apply their own charges, for which club99 bilete is not responsible.

Club99 bilete's bonus offers add extra value for members. Each bonus is subject to specific conditions, so please read the relevant terms carefully before claiming any bonus.

General Bonus Terms:

• Each bonus has a specific wagering requirement (typically 10x–30x)
• Bonus validity period is generally 7–30 days
• The same bonus cannot be claimed more than once
• A second bonus may not be applied while another bonus is active
• Some games may not contribute toward bonus wagering requirements
• Bonuses may be cancelled if suspicious or abnormal betting patterns are detected

The welcome bonus is for new members only and applies to the first deposit exclusively. Withdrawing before the wagering requirement is met will result in the bonus and any associated winnings being forfeited.

When placing bets on club99 bilete, certain core rules apply. These rules are enforced equally for all members and are in place to ensure fairness across the platform.

• Once a bet is confirmed, it cannot be changed or cancelled (except where a live cash-out option is available)
• If a bet is voided due to a technical error, the stake will be refunded
• If an event is cancelled or suspended, the bet is voided and the stake is refunded
• Club99 bilete reserves the right to void any bet placed on clearly incorrect odds
• Any attempt to gain an unfair advantage through match-fixing or other dishonest means will result in permanent account closure
• Exploiting system bugs or errors is strictly prohibited

All game outcomes on club99 bilete are determined entirely by an RNG (Random Number Generator) and are regularly audited by independent third parties. No individual or system can predetermine the result of any game.

The following activities are strictly prohibited on club99 bilete. Involvement in any of them will result in permanent account closure and all balances may be forfeited:

• Operating multiple accounts
• Using a false identity or another person's information
• Money laundering or suspicious financial transactions
• Bonus Abuse or System Manipulation
• Attempting to hack or gain unauthorised access to the platform
• Collusion or syndicate formation against other members
• Operating an account on behalf of a minor
• Abusive or harassing behaviour toward platform staff

Club99 bilete believes gaming should be a form of entertainment and never a source of problems. Members therefore have the option to temporarily or permanently close their account.

Members can close their own account:

• Temporary break (from 24 hours up to 6 months)
• Self-Exclusion (from 6 months up to 5 years)
• Permanent Account Closure

During the self-exclusion period, club99 bilete will not send any marketing messages or allow access to the account.

Club99 bilete may close an account if:

• Breach of any provision of these terms and conditions
• False information is found during KYC verification
• Suspicious or fraudulent activity is detected
• By order of a court or regulatory authority

Before closing an account, club99 bilete will generally give the member an opportunity to respond. However, in cases of serious violations, immediate action may be taken.

Club99 bilete is committed to delivering the highest standard of service. However, club99 bilete will not be held liable for the following:

• Loss of game or bet progress due to internet disconnection
• Issues with the user's device or software
• Delays or errors caused by third-party payment providers
• Temporary service disruption due to unforeseen technical issues
• Account credential theft resulting from the user's own negligence

Dispute Resolution:

For any dispute, contact club99 bilete's support team first. The team aims to respond within 72 hours. If the issue cannot be resolved through support, a formal complaint may be submitted by email.

Club99 bilete may amend these terms and conditions, in part or in full, at any time. Any changes will be announced on the platform and a notice will be sent to the registered email address.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. If you object to the new terms, you may request to have your account closed.

The latest version of these Terms & Conditions will always be available on the club99 bilete website. Previous versions are no longer valid.